Refund & Return Policy
Delivery Terms
We ship our orders within 24–72 hours (unless it is a restocked article) and make our best effort to ensure timely delivery. Order tracking details will be shared via email once the order is placed.
Delivery Time (Domestic Orders):
Domestic orders are generally delivered within 5–7 days after dispatch. Delivery
timelines may vary due to accessibility, seasonal conditions, or external factors.
Delivery Time Exceeded:
We use third-party delivery partners and are not responsible for delays after handover. Events beyond
our control may impact delivery schedules.
Shipping Costs
Domestic Orders:
We offer FREE SHIPPING on all orders within India.
Cancellations
Orders cannot be cancelled once placed. For exceptional cases, please contact us at +91-77278-66755 , +91-98296-22771 and we will try our best to assist.
Stock Availability
In rare cases of stock discrepancies, we will contact you to offer an alternative product or issue a credit note.
Duties & Taxes
GST: Included in all domestic order prices.
Import Duties & Taxes:
International orders may attract import duties and taxes. Refusal to pay may result in non-delivery,
and we will not be able to assist further.
Cancellation, Return & Exchange Policy
Orders can be cancelled or exchanged only before shipment. Refunds are processed within 5–7 working days. For cancellations, a credit note is issued (no cash refunds).
Returns
We do not accept returns once an order has been shipped.
Exchange Policy
Not Accepted When: Product color or material variation due to screen differences or personal preference. Please review product details carefully before purchasing.
Size Issues: Please refer to the size chart before ordering. For size-related issues, contact +91-77278-66755 , +91-98296-22771 within 24 hours of delivery. Exchanges depend on stock availability.
Additional shipping charges (minimum ₹250) apply. Reverse pickup costs are borne by the customer. If reverse pickup is unavailable, customers must self-ship with name and contact details.
Note: Sale items are not eligible for return, refund, or exchange.
Damaged Product Exchange
In rare cases of damaged or incorrect items, share clear product images and an order-opening video with +91-77278-66755 , +91-98296-22771 within 24 hours of delivery. Upon verification, we will arrange a replacement or issue store credit valid for 30 days.
